PENTINGNYA PENERAPAN SISTEM MANAJEMEN MUTU DALAM SERTIFIKASI KESELAMATAN DAN KESEHATAN KERJA (K3) OLEH PT MITRATAMA BAHARI ADHIGUNA PEMALANG
This writing aims to inform readers about efforts to optimize the implementation of the Quality Management System in Occupational Safety and Health (K3) Certification by PT. Mitratama Bahari Adhiguna Pemalang. The data collection method used by the author is direct observation in the field, interviews, and documentation of Occupational Safety and Health (K3) certification participants. The discussion found that The importance of implementing a quality management system by companies is related to the implementation of training, so the efforts made are maximizing service and work discipline, monitoring employee performance in managing and archiving documents, and evaluating employee performance. In motivating participants regarding the services provided by the company in handling occupational safety and health training certification, efforts can be made to provide quality and guaranteed services to create competent people in their field. From this discussion, it can be concluded that the realization of a quality management system in occupational safety and health certification makes this service more advanced in creating human resources, especially people who are competent in the field of K3 so that they can compete in the world of work.