WAREHOUSE MANAGEMENT SYSTEM SEBAGAI PENDUKUNG AKURASI DATA BARANG DI GUDANG PT. RITRA CARGO SEMARANG
This study aims to determine the obstacles in the application of the Warehouse Management System (WMS) both internally and externally, as well as find alternatives/solutions to overcome if there is a network disruption in the WMS. The warehouse management system is a new system that will be applied in companies, especially warehousing. Of course, there will be obstacles in its application. Data analysis in this study uses a form of qualitative descriptive method. Where the descriptive method is a method of systematically making a systematic picture of the relationship of the phenomenon under investigation, the results are not expressed by numbers or testing hypotheses. In this study, research results found that the newly implemented WMS system in the company was identified as causing several obstacles in the process of handling loading and unloading documents because, in its application, it can still be said to be new; the company is also adapting most shortly, considering that with this implemented system, many aspects benefit, including the processing time of goods in and out and making Data collection of goods is more complete and safer. The results obtained from the analysis show the company to improve network connection connectivity so that the system is not hampered and can work optimally. The company must also strive to improve its human resources by providing regular training in the operation of the WMS system and providing evaluations when everything has been done together. This has a good effect on employees who use the WMS system.