Optimalisasi Tugas dan Tanggung Jawab Awak Kapal Melalui Sistem Digitalisasi untuk Mendukung Transportasi Laut Berkelanjutan

Abstract

Digital transformation in the maritime industry has become an urgent necessity due to the increasing complexity of operations and the need for greater efficiency in sustainable maritime transportation. However, the readiness of ship crews to operate digital systems remains a challenge, impacting the effectiveness with which they carry out their duties and responsibilities on board. This study aims to analyze the effect of implementing digitalization systems—such as the Integrated Bridge System (IBS), Crew Management System (CMS), and Online Maintenance Reporting (OMR)—on optimizing ship crew performance and their contribution to operational efficiency and shipping sustainability. The research method uses a quantitative explanatory approach with a Likert-scale questionnaire instrument distributed to merchant ship crews in the Surabaya, Gresik, and Tuban areas. The analysis used multiple linear regression to examine the relationships among digitalization level, ship crew performance, and operational sustainability. The results show that digitalization significantly improves work efficiency, reporting accuracy, and inter-position coordination, with a significance value of 0.000 and a β of 0.512. These findings confirm that digitalization not only supports technical efficiency but also fosters a more adaptive, data-driven work culture. The study recommends increasing the digital capacity of ship crews through ongoing training to support the implementation of smart and sustainable shipping.